Questions
Plain answers before you order.
Each answer here is one we have agreed to, and one that is not settled yet is marked as such. If your question is not here, ask us.
Price and paying
- What does the price include?
Every price includes GST and delivery.
- How can I pay?
To confirm: payment methods
- Can I pay in instalments?
To confirm: EMI terms
- Is there a deposit?
To confirm: deposit terms
- Can I order by phone or chat?
To confirm: ordering by phone or chat
- Who am I buying from?
To confirm: registered company name
Choosing
- Can I choose the fabric?
To confirm: whether you can choose the fabric
- Can I choose the size?
To confirm: whether you can choose the size
- Can I feel the fabric first?
To confirm: swatch terms
- Is there a showroom?
To confirm: showroom
Delivery
- How long does delivery take?
- SofasTo confirm: delivery window for sofas
- ReclinersTo confirm: delivery window for recliners
- ChairsTo confirm: delivery window for chairs
- LoungersTo confirm: delivery window for loungers
- OttomansTo confirm: delivery window for ottomans
- Will it fit through my door?
Each piece’s page lists its measurements under “Will it fit”, and checkout asks about your doorway, lift and stairs before you pay.
- How will I know where my order is?
Your order has a page of its own, showing each stage as your piece reaches it.
- Where do you deliver?
To confirm: delivery area
- What does delivery cost?
Delivery is included in the price.
- Will it need assembling?
Some assembly may be required. Instructions are in the box.
- Can you install it for me?
To confirm: installation service in your city
After it arrives
- What if something is not right?
To confirm: returns policy
- Is there a warranty?
To confirm: warranty
Something else?
Ask us. Looking after a piece is on the care page.
- Call
- +91 97611 41376
- Hours
- To confirm: support hours