Delivery
Delivery, in plain words.
What it costs, where we deliver, how long it takes, and what to measure before it comes.
- Cost
- Delivery is included in the price.
- Assembly
- Some assembly may be required. Instructions are in the box.
Do we deliver to you?
Enter your pincode to see whether we deliver there today.
How long it takes
Each piece's page gives the delivery window for exactly what you choose, at your pincode. By category:
- Sofas
- To confirm: delivery window for sofas
- Recliners
- To confirm: delivery window for recliners
- Chairs
- To confirm: delivery window for chairs
- Loungers
- To confirm: delivery window for loungers
- Ottomans
- To confirm: delivery window for ottomans
Getting it through the door
Each piece's page lists its measurements under “Will it fit”. At checkout we ask four things about the way in, so a doorway narrower than the piece is caught before you pay.
- Which floor?The ground floor is 0.
- Narrowest doorway on the way inIn centimetres, frame to frame.
- Is there a lift to that floor?If there is: lift's smallest inside width, in centimetres.
- Any stairs on the way in?
The rest, as it stands
A term we have not settled is marked as one. Ask us about it before you pay.
- Where we deliver
- To confirm: delivery area
- On the day
- To confirm: what happens on delivery day
- If something is not right
- To confirm: returns policy